Privacy Policy
Last updated: July 2026
This privacy policy explains how Iron Base ("we", "us", "our") collects, uses and protects your personal data when you visit ironbase.co.uk or contact us about our services. We are committed to handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Iron Base is a security staffing and training business based in Hornchurch, London. Our contact details are:
What data we collect
We may collect the following personal information:
- Contact information – your name, email address, phone number, and the name of your business or venue, when you fill in our contact form or get in touch directly.
- Enquiry details – information you provide about your security needs, event dates, site location or training requirements.
- Communications – records of emails, calls or messages between us.
- Website usage data – technical data such as your browser type, IP address and pages visited, collected automatically when you use our website (see Cookies section below).
We do not collect sensitive personal data (such as health information or criminal records) through this website.
How we use your data
We use the data we collect to:
- Respond to enquiries about our services
- Provide quotes and arrange security cover or training
- Manage ongoing service relationships
- Comply with our legal obligations
- Improve this website and understand how it is used
Our lawful basis for processing your data is typically legitimate interests (responding to enquiries, managing business operations) or contractual necessity (where we have agreed to provide a service to you).
How long we keep your data
We keep enquiry and contact data for as long as is necessary to fulfil the purposes described above, and no longer than 3 years after last contact, unless we are required by law to retain it for longer. Data relating to active contracts is kept for the duration of the contract and up to 6 years afterwards for tax and legal purposes.
Who we share your data with
We do not sell your personal data to third parties. We may share it with:
- Our email and communication service providers (for the purpose of delivering and managing correspondence)
- Our website hosting provider
- Professional advisers (accountants, solicitors) where legally required
Any third parties we work with are required to handle your data in accordance with UK GDPR.
Your rights
Under UK GDPR, you have the right to:
- Access – request a copy of the personal data we hold about you
- Rectification – ask us to correct inaccurate data
- Erasure – ask us to delete your data in certain circumstances
- Restriction – ask us to limit how we use your data
- Objection – object to processing based on legitimate interests
- Portability – receive your data in a machine-readable format
To exercise any of these rights, email us at . We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
This website uses a small number of cookies to improve your browsing experience. A cookie is a small text file stored in your browser.
We use:
- Functional cookies – to remember that you have accepted our cookie notice, so we don't ask you again.
- Analytics cookies – if Google Analytics is activated, it uses cookies to help us understand how visitors use this site. No personally identifiable information is collected. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
You can control cookies through your browser settings. Disabling cookies will not affect your ability to use this website.
External links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and recommend reading their privacy policies.
Changes to this policy
We may update this privacy policy from time to time. Any significant changes will be noted with a revised date at the top of this page. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact us
If you have any questions about this policy or how we handle your data, please contact us at or write to us at 45 Fernbank Avenue, Hornchurch, RM12 5RB.